Enterprise

Scale Your Operations

For high-volume dealers and agencies who need unlimited capacity, faster sync, and dedicated support. Built for scale.

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Enterprise Features

  • Unlimited products
  • Unlimited stores
  • 15-minute sync frequency
  • Unlimited team members
  • Dedicated support
  • 99.9% SLA guarantee

Built for High-Volume Dealers

Everything you need to operate at scale

15-Minute Sync

Near real-time inventory updates. Never miss a sale or oversell a product.

Multiple Storefronts

Sync to as many WooCommerce, Shopify, and BigCommerce stores as you need.

Full API Access

Build custom integrations with our REST API. Webhooks for every event.

Custom AI Models

Bring your own fine-tuned AI models for specialized content generation.

Team Permissions

Granular access controls. Owner, Admin, Manager, Viewer roles.

SSO / SAML

Single sign-on integration with your identity provider.

Enterprise SLA

Enterprise customers receive a Service Level Agreement guaranteeing uptime, response times, and dedicated support.

  • 99.9% Uptime Guarantee

    Service credits if we don't meet our target

  • 1-Hour Response Time

    Priority support for critical issues

  • Dedicated Account Manager

    Your single point of contact

  • Custom Onboarding

    Hands-on setup and training

Enterprise Pricing

Custom
Tailored to your needs
  • Volume-based pricing
  • Annual billing discounts
  • Invoice payment (NET 30)
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Enterprise vs Professional

See what you get with Enterprise

Feature Professional Enterprise
Products 10,000 Unlimited
Connected Stores 3 Unlimited
Sync Frequency 2 hours 15 minutes
Team Members 10 Unlimited
AI Generations/mo 2,000 Unlimited
SLA Uptime 99.5% 99.9%
Support Response Priority 1-hour (critical)
Dedicated Account Manager
SSO / SAML
Custom Development

Enterprise Security & Compliance

Built for organizations with strict requirements

SOC 2 Ready

Security controls aligned with SOC 2 requirements

AES-256 Encryption

All data encrypted at rest and in transit

SSO / SAML

Single sign-on with your identity provider

Audit Logs

Complete audit trail of all actions

Frequently Asked Questions

What is included in the SyncAuction Enterprise SLA?
SyncAuction Enterprise includes a 99.9% uptime guarantee with service credits if not met, 1-hour response time for critical issues (P1), 4-hour for high priority (P2), dedicated account manager as your single point of contact, priority support queue, custom onboarding and training sessions, and quarterly business reviews to optimize your setup. The SLA is customizable based on your specific requirements.
Does SyncAuction offer custom development for enterprise clients?
Yes, Enterprise customers have access to our custom development services. This includes custom integrations with your existing ERP, POS, or inventory systems, specialized pricing rule logic beyond standard capabilities, custom reporting and analytics dashboards, white-label options for agencies, API extensions for unique workflows, and custom AI prompt templates. Development is quoted separately based on scope and complexity.
Are there volume limits on the Enterprise plan?
No, the Enterprise plan includes unlimited products, unlimited connected stores, unlimited team members, and unlimited API calls. There are no hard caps on any feature. For extremely high volumes (100,000+ products or 1M+ API calls/month), we provision dedicated infrastructure to ensure optimal performance. Pricing is based on overall scale and requirements rather than strict limits.
How fast does Enterprise sync run?
Enterprise customers get our fastest sync frequency: every 15 minutes. This means your Heritage Auctions inventory is updated across all connected stores at most every 15 minutes, significantly reducing the risk of overselling. On-demand syncs can be triggered at any time via your dashboard or API for immediate updates. For high-priority scenarios, webhook-triggered syncs can update individual products in near real-time.
What security and compliance features are available?
Enterprise includes comprehensive security features: SSO/SAML integration with major identity providers, advanced audit logging for all user and system actions, granular role-based access controls, AES-256 data encryption at rest and TLS 1.3 in transit, SOC 2 compliance considerations, GDPR-ready data handling with export and deletion capabilities, and optional dedicated infrastructure for complete isolation. Security assessments and penetration test reports are available under NDA upon request.

Related Resources

BigCommerce

Multi-storefront support.

API Docs

Full REST API access.

Security

Enterprise-grade security.

Case Studies

Enterprise success stories.

Ready to Scale?

Let's discuss how SyncAuction Enterprise can support your high-volume operations.

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